Wednesday 8 December 2021

The Rise of Africa's Mobile Technology & Development



Technology allows countries, individuals, societies and businesses to leapfrog and fast track themselves into the 21st century and Africa as a continent is no exception. Even though, decades ago, when the world was changing from mechanical and analogue systems to digital electronics, Africa was nowhere on the scene. But fast-forward to the present, and Africa has become a keen adopter and innovator in all things digital and mobile.

In the early 2000, the Economist, a well-respected magazine labeled the entire continent of Africa as the Hopeless continent, but their tone changed just a couple years after their depressing diagnosis. Now two decades after their initial bleak diagnosis and Africa is more peaceful, more smarter, and more technologically advanced than anyone could have imagined. Africa is an amazing come back story and we’re just getting started.

Let me ask you a question, have you been labeled and called names? Have you been rejected, ostracize, misunderstand, and given up on? If so, may Africa’s rise inspire you to never allow people’s opinions become your reality. Africa is the Future, Africa is rising and so are you. And if you agree with me, hit that like button and don’t forget to subscribe to my channel for more amazing content just like this one.

There have been many revolutions in the past but Africa as a continent has never been opportune to participate as in now. The tides are turning, and Africa is changing faster and more furiously than many imagined. Africans are waking up to their true potential and acting like equals in business, government, and culture. It is no longer about us fighting for a place at the table, no, we are building our own table, we are telling our own stories, and we are creating our own unique innovations to solve our own problems.

The question is, What happened? How did the hopeless continent become the hopeful continent, an awakening giant? Well, the Mobile phone happened. The Internet happened. And little did we realize that the revolution had begun, although it would be a decade since the mobile landed before the tsunami arrived…and now its here in full force. The Mobile phone is the one input that has disrupted much of African culture, business, and politics. The mobile phone is the one meaningful change in the algorithm of Africa that no one expected it’d have the impact is has so far.

According to McKinsey, the number of smartphone connections on the continent is forecast to double from 315 million in 2015 to 636 million in 2022—twice the projected number in North America and not far from the total in Europe. Mobile technology is allowing tech-savvy Africans to leapfrog western developers in some areas to develop innovations that solves real-life problems. Young people are hungry for change and Entrepreneurship is booming across the continent.

Mobile technology has been a game changer for Africa and the major reason for mobile phones’ ability to transform Africa so successfully is that they serve as the primary platform for Internet access. The mobile phone is more than just a communication tool for many Africans.  For many of us “the mobile phone is our landline, our bank account, our ATM, email, our torch light, and much more in one device. As mobile phones become more widespread and less expensive the digital divide will be reduced and more African citizens will have even more access to technology and home-grown innovations.

Mobile phone penetration is skyrocketing throughout the continent. Mobile phone penetration in Africa increased rapidly in the past 2 decades, going from 1% in 2000 to 13.5% in 2011 and 29.3% in 2016. And as of 1st quarter of 2020, the internet penetration rate in Africa stood at 39.3%, meaning that roughly four in 10 people on the continent used the web according to Statista Reports.

Although internet penetration is growing fast, many Africans still don’t have access to the internet or the mobile phone. Yes, all is not perfect in paradise. Africa has a huge infrastructure problem. Data from the World Economic Forum indicates that, Two-thirds of Africans still lack internet access altogether and internet data is still significantly slower and more expensive on the continent than other parts of the world. This lack of infrastructure represents a barrier to full blown development. In some African countries more people have access to a mobile phone than to clean water, a bank account or electricity. However, challenges don’t mean there’s no progress and progress don’t eliminate challenges. In fact, challenges are the birthplace of innovation. And in my opinion, our myriad of problems are our biggest advantage. Do you agree? Or do you disagree…Share your thoughts in the comment section below.

And so, here’s an important message to those who still don’t believe in Africa or those who see Africa only through the eyes of Western media:

Africa is indeed rising. Africa is changing her narrative to building creative innovative solutions and development projects. Africa is shifting from rumors of wars, reports of wars, conflict, corruption, poverty, diseases, and viruses. Nowadays, Diseases and viruses are no longer an African thing. It seems every country has a virus or some form of diseases. (no pun intended). We’re all wearing masks…aren’t we?...smile

People who keep misunderstanding Africa run the risk of missing out on one of the 21st century’s greatest economic success opportunities. Africa may be the last continent to undergo rapid economic development but last doesn’t always mean least or hopeless.

Africa is one of the fastest growing mobile regions in the world and has also become a cradle for creative innovative solutions. Africa is also the fastest growing and second largest mobile phone market in the world. And this has created an entirely new platform for citizens to build innovative solutions. Africa is one of the biggest emerging markets in the world, offering tremendous opportunities for people and businesses who are brave enough to seize them. The adoption of the mobile phone and other emerging technologies together with truckloads of problems are making the continent a fertile arena for creative innovations.

It is also important to note that Africa now boasts the fastest growing middle class in the world, and despite the impact of Covid19 pandemic, 6 of the top 10 fastest growing economies in the world are still in Africa and with the majority of Africa’s population still under the age of 35, this revolution is unstoppable!

Africa offers exciting opportunities not only for business but also for people who want to start over in life, those who want to be part of changing the African narrative and build a legacy on the continent. Yes, Africa’s population is young, ambitious, hungry for change, fast-growing, creative and innovative. Hence, technology adoption is helping African young entrepreneurs to solving infrastructure challenges across the continent. Massive urbanization and the rapid rise of the middle-class on the continent are changing Africa's economic landscape and this in itself is a topic for another day.

The key to Africa’s achieving its own digital revolution has been innovation at every step, with inventors and innovators adapting mobile technology to suit the specific needs and dynamics of the continent instead of copying innovation from other parts of the world that may or may not be relevant to the needs of Africa

Mobile technology has pioneered new innovations in Africa and Kenya’s economy is a shining example.

M-Pesa, the mobile phone–based money transfer service launched by Kenya’s mobile network operator Safaricom, is by far the most famous and successful mobile money innovation not only in Africa but around the world. 

Building on that model, young African software developers are building innovative solutions to everyday problems on the continent. Mobile innovation provides an important avenue for African economies to leapfrog not only financial development but also development across other sectors of the economy like agriculture, healthcare and education. Mobile innovations are a success in Africa because the younger demographic is more ready and eager to adopt new technologies compared to aging populations in developed countries. 

What do you think about Africa’s digital revolution?

Basic Entry-Level Digital Skills for Social Inclusion!


Image Credit: Shutterstock

There is a general misconception that digital skills are only for employees or those looking for office jobs. While there is a lot of truth in that claim, there is also a huge digital divide being created if we continue to think only job seekers or those already in employment are in need of digital skills. Everyone should be digitally literate.

These days you can control your heating, lighting, even your washing machine from your phone. We live in a digital world and technological advancements affects everyone. And so everybody needs digital skills in this age and time. Yes, nearly all jobs now require some knowledge of ICT whether blue collar or white collar jobs this will escalate as the future of work unfolds.

However, everyone needs digital skills, from teachers to students, to parents, to employees, to business owners, to farm workers even down to the janitor and cleaners. Home systems are becoming smarter, cleaning equipment and machinery are becoming autonomous and smarter. Cleaners need to learn to operate these systems. We have become digital citizens and a broad definition of digital citizenship is simply the ability to use technology and the internet.

Entry-level digital skills, meaning basic functional skills are required to make basic use of digital devices and online interactions. These are widely considered a critical component of a new set of literacy skills in the digital era.

Digital Skills Beyond the Employment Criteria.

Acquiring entry-level digital skills for social inclusion goes beyond job seekers. Every area of life now requires digital intelligence. The digital divide crises and social inclusion would be easy to navigate if the aim is for everyone to acquire basic digital skills rather than just a specific group of people.

Entrepreneurs and small business owners need digital skills so they can digitalize their businesses and make good use of eCommerce opportunities and platforms. The era of brick and mortar businesses is fast becoming obsolete. Children growing up and swiping on their parent’s phones won’t do engage much in brick and mortar. And so, every business owner should look into how they can leverage digital to run their businesses. E-commerce is the future!

Image Credit: Shutterstock

Artists need digital skills so that they use the internet to showcase their artwork to the world.

Authors, Writers, content creators like myself need Digital skills so we can reach more people with our message.

Teachers need digital skills so that can better equip, prepare and train the next generation for the digital world.

Students need digital skills so that they can make good use of online learning and other learning software.

Stay at home Mom/Dad, you need digital skills to help your child with homework. Homework is no longer on paper but on the internet.

Housewives need digital skills so that they can shop online especially during a time like the Covid-19 pandemic the world is currently facing.

Farmworkers need digital skills so that they can be able to operate new technologies like drones and other tech machinery in the agricultural sector.

Even taxi drivers need digital skills so that they can understand how to use a GPS to get direction. This may sound strange to some people like you mean some taxi drivers don’t know how to use GPS? Yes for sure! Well, we not talking about Uber taxi drivers here.

Let me tell you a quick story. I was in Rwanda for a conference, just before the world went on lockdown. Rwanda is my all time Favorite country in Africa! Well, while in the capital city, Kigali, there was a particular place in the city that I’d planned to visit. And so, I requested a taxi to this place but the driver took me to the wrong place, twice.

We drove around for almost 2 hours and he still couldn’t locate this place. I remember asking him on several occasions to use the GPS and he had no idea how to use that. The 2nd major challenge was that the GPS spoke English while the driver could only communicate well in his local language. I remember feeling so frustrated as my flight was almost due and I just couldn’t take the risk of missing my flight. I painfully ask him to take me to the airport. And that was what happened in relation to taxi drivers and GPS.

Self Service Systems

Digital skills also include the ability to use self service checkouts at retail stores and restaurants. I’ve been to some MacDonald’s outlets and food is ordered only via a self service kiosk. People lacking digital skills will start to intentionally avoid restaurants like this. Closing the digital divide gap requires that everyone should strive to acquire digital skills not only students or job seekers.

People lacking basic digital skills may start avoiding not only certain types of restaurants and supermarkets but other retail stores with self service technologies simply because they don’t want to embarrass themselves with new self service systems. Learning digital skills will boost your confidence to do things online.

These may sound like futuristic concepts to some people but self services technologies are not in the future but in the now. Its only a matter of time before self-service systems infiltrate everywhere you go. Soon you’ll go to a supermarket, pick your groceries, scan them by yourself and pay without the help of a cashier.

For those of us in South Africa, have you noticed that in almost all retails stores, cashiers don’t touch your bank cards anymore? They only scan your products, you insert your card on their payment machine yourself and that’s exactly how the retail industry is training us for self service. Even the cashiers don’t realize that they are training us for self-service.

Self service goes beyond the retail industry. It extends to logistics and the hospitality industry as well. The next time you are traveling, you may not meet real people at the check-in desk when you get to the airport. You may have to check in your luggage online or at any of the self service kiosks at the airport. When traveling on a smart train like the Gautrain In Johannesburg, South Africa, you may have to get your ticket at the self service counter instead of actually paying to a cashier. When you get to your hotel room you may have to check-in without the help of anyone at the hotel reception.

I could go on and on. This is the new normal. So make sure you learn as many digital skills as you can.

Image Credit: Shutterstock
To thrive in the connected economy and digital society, digital skills must also function together with other abilities such as strong literacy and numeracy skills, critical and innovative thinking, complex problem solving, an ability to collaborate, and social skills.

Another point is that we are digital citizens and all digital citizens must learn to protect themselves online and avoid unsafe practices. Online security is a huge topic on its own. I will probably write an article on this topic as well.

So, whatever you do and whoever you are, you need basic digital skills, else you might start avoiding certain retail outlets. Major technology breakthroughs are expected in the next ten years or so and will impact all forms of work and the structure of labour markets as well as other aspects of life. One such breakthrough we are starting to see is the Metaverse. The Metaverse is the next phase of the internet. A digital reality environment represented by digital representations of people, places, and things.